Refund policy

All sales are final. No refunds will be provided on any product.

If you receive a damaged product, please contact us within 7 days of delivery with photos. We'll work with our vendor to resolve the issue.

If there's a problem with your order, please contact lisa @ lisacarlislebooks.com so we can try to resolve the issue. Books make us happy, and we want you to be happy with your books. 

Note: we are not responsible for replacing items if:
Wrong address was provided. 
Delivery could not occur due to unpaid fees or undeliverable location. 
The tracking info notes the package was successfully delivered.
More than 10 days have passed since it was marked delivered.